Terms of Service

Effective Date: 16 September 2026

1. Acceptance of Terms

By accessing A Caring Nourishment's website and services, you consent to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our platform.

2. Description of Services

A Caring Nourishment (ACN) assists with Federal, State, and private benefit programs, including but not limited to SLMB, SNAP, and LIHEAP. Helping you apply for and renew these benefits is always free — we never charge you to apply.

Separately, ACN offers an optional paid membership. Becoming a member is a way to join ACN — much like joining a community — and unlocks ongoing services such as renewal tracking, deadline monitoring, and regular eligibility reviews. Membership is entirely voluntary, is never required to apply for or receive benefits, and is billed as described in Section 3 below. Any paid services offered through partner organizations are disclosed separately, and you are under no obligation to participate.

3. Membership Subscriptions & Billing

Optional, recurring membership

ACN membership plans are optional, paid subscriptions. The price of each plan is shown clearly before you subscribe. By subscribing, you authorize ACN to charge your payment method on a recurring monthly basis.

60-day grace period

Your first payment is not charged until 60 days after you join. We collect your payment method when you sign up, but nothing is charged during this grace period. If you cancel before it ends, you are never charged. After the grace period, regular monthly billing begins.

Automatic renewal

Membership plans renew automatically each month until you cancel. Each renewal is charged to the payment method on file at the then-current price for your plan.

Payment processing

Payments are processed securely by Stripe, our third-party payment processor. ACN does not store your full card details. Your use of the checkout is also subject to Stripe's terms and privacy policy.

Cancellation

You may cancel your membership at any time, for any reason, by calling us at +1877-708-8290 or emailing support@acncares.com. When you cancel, your membership remains active through the end of the current billing month and then ends — you will not be charged again, and you owe nothing more.

Refunds

Because your membership continues through the end of the month you have already paid for, we do not provide prorated refunds for the current billing period except where required by law. If you believe you were charged in error, contact us and we will make it right.

Failed payments

If a renewal payment fails, we may attempt to charge your payment method again and will let you know. If payment cannot be completed, your membership may be paused or cancelled.

4. SMS / Text Messaging Terms

4.1 SMS consent communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

4.2 Types of SMS communications

If you have consented to receive text messages from A Caring Nourishment, you may receive messages related to customer care:

Appointment reminders
Follow-up messages about your application or case
Account and membership notifications

4.3 Message frequency

Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.

4.4 Potential fees for SMS messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan.

4.5 Opt-in method

You may opt in to receive SMS messages from A Caring Nourishment in any of the following ways:

By submitting an online form on this website — the consent checkbox is optional and is never pre-selected

Consent is not a condition of any purchase or service. You can apply for, receive, and keep every benefit we help with whether or not you agree to receive texts.

4.6 Opt-out method

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. You will get one confirmation message and then no further messages.

4.7 Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at acncares.com/contact, by calling +1877-708-8290, or by emailing support@acncares.com.

4.8 Standard messaging disclosures

Message and data rates may apply. You can opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.

4.9 Carrier liability

Mobile carriers are not liable for delayed or undelivered messages.

5. Eligibility

Our services are intended for individuals seeking assistance with benefit programs. By using our services, you represent that the information you provide is accurate and complete.

6. Privacy

Your use of our services is also governed by our Privacy Policy.

7. Limitation of Liability

We are not affiliated with Medicare, Medicaid, or any government agency. We do not guarantee approval of any benefit, and we are not liable for decisions made by government agencies.

8. Changes to These Terms

We may update these Terms from time to time. Updates will be posted with a new effective date, and your continued use of our services signals your acceptance of the revised terms.